Returns and exchanges

You may return merchandise - bought on our website only - that is not right for you within 30 days of delivery.

Product must have been purchased at the regular price and must be returned unopened and undamaged in its original packaging.

All returns must include the bill as well as the return authorization number.

To obtain a return authorization number, contact our customer service department toll-free at 1-800-667-7636 or by e-mail at [email protected]  Customer service will send you a return label and advise you how to proceed.

Products bought at partner sales outlets (pharmacies, health stores, etc.) may not be returned to our customer service department.

When returns have been made according to proper procedure, Nutrisanté Laboratories shall reimburse the price of the returned merchandise, excluding delivery fees, within a maximum of 30 days, as of the date the returned merchandise was received and once the condition of the returned merchandise has been checked.